Pricing
Priced by branch, not by seat.
Three editions, from a single pilot branch to a multi-tenant deployment in your own data centre. Every counter, kiosk, display and user in a licensed branch is included, so the licence grows with your network, never with your headcount.
Licensed branches
1
Pilot one branch
Per branch, per month
Includes
- Digital tokens & counters
- Live board & displays
- Feedback & daily reports
Every counter, kiosk, display and user in a licensed branch is included.
Branch
A single site or a pilot
Talk to sales
Per branch, per month
Digital tokens, counters and the live board for one branch, clinic or office, with feedback and reports.
Start a pilot- QR, mobile, kiosk and walk-in tokens
- Counter & desk operations with auto-assign
- Live queue monitor and queue display
- Feedback & CSAT
- Daily report, token history and CSV export
- SMS gateway connection (your provider)
- English and your local language
- Standard support
Network
Multi-site banks, hospitals and service networks
Talk to sales
Per branch, per month, billed annually
The full branch suite across your network, with the alert engine, KPI management and the Report Copilot.
Talk to sales- Everything in Branch
- Multi-service journeys and scheduled tokens
- Alert & event engine with SLA rules
- Branch & organization model (HQ, division, area, branch)
- Employee KPI, awards and performance management
- Report Copilot, report packs and scheduled delivery
- Customer 360, prospects and leads
- Priority support and quarterly reviews
Enterprise
Groups, multi-brand and regulated deployments
Talk to sales
Annual licence, by quote
Dedicated deployment inside your data centre, multi-tenant, with SSO, predictive analytics and integration work included.
Request a proposal- Everything in Network
- On-premise or dedicated hosting, in the country you choose
- Multi-tenant: one deployment, many organisations or brands
- SSO (OpenID Connect / OAuth2) and audit log retention policy
- Predictive analytics and analytics copilot
- Core-banking token API, webhooks and custom integrations
- Signage, products and marketing
- Premium support with named engineers
Compare the editions
What each edition includes. Every edition covers every counter, kiosk, display and user in a licensed branch.
| Capability | Branch | Network | Enterprise |
|---|---|---|---|
| Customer channels | |||
| QR, mobile and walk-in tokens | |||
| Kiosk with printed tokens | |||
| Scheduled (book-ahead) tokens | |||
| SMS and OTP | Your gateway | Your gateway | Your gateway |
| WhatsApp notices | On request | ||
| English and your local language | |||
| Branch operations | |||
| Counter & desk operations, auto-assign | |||
| Hold, resume and transfer | |||
| Multi-service journeys | |||
| Priority (VIP) customers | |||
| Management | |||
| Live queue monitor and displays | |||
| Daily report, exports | |||
| Alert & event engine | |||
| Employee KPI and awards | |||
| Report Copilot and report packs | |||
| Customer 360, prospects and leads | |||
| Predictive analytics | |||
| Platform | |||
| Hosting | Cloud (DML-managed) | Cloud or on-premise | On-premise or dedicated |
| Multi-tenant | |||
| SSO (OpenID Connect) | On request | ||
| Audit logging and backups | |||
| API access and webhooks | |||
| Support | Standard | Priority | Premium |
What is the wait costing you?
Put your own numbers in.
Customer hours spent waiting are hours not spent banking. Set the wait-time reduction you would consider a success; DeepQ measures the real figure from day one so you can hold it to that.
Get a measured baseline for your branches82,500
customer visits a month
6,188 h
customer waiting hours saved a month
13.5 min
target average wait
About 74,250 customer hours a year, at your assumptions and 22 working days a month. An estimate to frame the conversation, not a promise: the measured figure comes from your pilot.
FAQ
Pricing questions
By site and by edition. One licence covers a branch (or clinic, office or outlet) with every counter, kiosk and display in it, and every staff and management user who works with it. Nobody pays per seat.
Not sure which edition fits?
Tell us your branch count and what you want to measure first; we will recommend an edition and a pilot plan.