The AI-first branch operating platform for banks, hospitals and service networks

Run every branch like your best branch.

Turn every branch into a profit centre.

Stop managing branches, clinics and offices as a cost. DeepQ turns every visit into value you can see: queues that sell, appointments that convert, a branch CRM that wins customers back, and AI agents that spot the lead, the at-risk customer and the idle counter. All inside your own data centre.

  • Branch CRM
  • Scheduling
  • QR & token management
  • AI-first intelligence
  • Live at a leading private commercial bank
  • Runs inside your data centre
  • English and your local language, end to end
Illustrative detections
Customers queueing and being served in a DeepQ-equipped branch hall
Waiting · 6m 12s
Waiting · 11m 04s
Counter 3 · serving
Kiosk · check-in
Seated · 3m 20s
Live · Gulshan branch
In hall18Avg wait7.4 mLongest11 m

Every person in the hall counted and timed

42 branches

Waiting now

214

▼ 12%

Avg wait

7.4 min

▼ 18%

Appointments

128

today

CSAT

4.6

▲ 0.2

Hourly inflow · network

Branches

Central6 waiting5.8 mOn track
Harbour19 waiting16.2 mSLA breach
Riverside9 waiting8.1 mOn track
Airport12 waiting11.4 mWatch

Agent activity

Wait over 15 min at Harbour → branch manager notified (SMS, in-app)
Weekly service-quality pack drafted · 5 sites · awaiting your approval
Forecast: Harbour demand 1.6× tomorrow · consider a second counter
128 appointments booked for today · 96 arrived · 4 no-shows

Workflow automation

Seven things happen in a branch every hour. Each one should produce work, not paperwork.

A booking, a check-in, a VIP through the door, a counter, a breached wait, a rating, the end of the day. Written once into one record, each becomes something useful on somebody's screen without a single person compiling it.

What the platform does without being askedSeven moments, seven pieces of work
  1. A visit is booked

    Tomorrow's capacity plan

    To: Branch manager

  2. Someone checks in

    Live queue & display

    To: The hall

  3. A VIP customer arrives

    Priority routing & a greeting

    To: Floor host & RM

  4. A counter serves

    Lead with product interest

    To: Relationship manager

  5. A wait crosses the SLA

    Alert, with the reason

    To: Duty manager

  6. A customer rates the visit

    Call-back list

    To: Contact centre

  7. The day closes

    Branch scorecard

    To: Head office

Each moment is written once and read by everyone who needs itA person still approves anything that reaches a customer.

One

Integrated platform

Every module a branch needs, licensed per tenant

0

Portals

Customer, kiosk, display, counter, branch, head office

EN + local

Languages end to end

English and your local language

0%

Self-hosted

Data and AI stay in your country

Inside the platform

From the floor, not the slide deck

This is the work. DeepQ is what makes it measurable.

Queues, counters, check-in screens and the management review afterwards. The platform sits behind each of these moments, turning them into one record you can act on.

Rows of customers waiting in a branch hall, watching the token display and passing time on their phones

The queue nobody measures

Every minute of this wait is data DeepQ captures: who is waiting, for what, and how long it really takes.

An officer turning her screen to show a customer his profile while he points at a home-loan brochure

The moment that decides the day

At the counter the officer sees the full history, logs product interest, and the visit is timed automatically.

A customer scanning a QR code at the branch entrance to take her token, with a self-service kiosk behind

Check-in without the crowd

A QR code, an app or a self-service screen takes the token, so people sit down instead of standing in line.

A manager presenting a branch performance dashboard to senior colleagues in a boardroom

Proof, before the meeting

Management reads a pack drafted from the same data, with every figure bound to the rows beneath it.

From cost centre to profit centre

Your branches are not a cost to cut. They are revenue waiting to be counted.

Every day thousands of customers walk into your branches ready to talk. Most banks only see what those branches spend. DeepQ shows what they earn, and gives every branch manager the tools to earn more.

Cost centre thinking

The DeepQ branch

Judged by rent, salaries and headcount

Judged by revenue, leads and customer value it creates

Waiting time is lost time

Waiting time is selling time: every visit carries an offer

Customers drift away unnoticed

At-risk and dormant customers flagged and won back

Last month's report, after the fact

A live league table, branch against branch, today

Branch P&L · this quarter

Gulshan branch

Profit centre
  • Revenue-bearing transactions1,284+14%
  • Product leads captured in the hall212+38%
  • Appointments converted to accounts46+21%
  • Cost to serve per visit−17%lower

Net contribution vs. last quarter

Illustrative figures for a hypothetical branch.

Sell in the queue

Product interest captured at check-in, kiosk and counter becomes a lead, an appointment and an account, not a missed conversation.

Serve more with the same team

Smart routing, forecasting and live counter status recover hours of capacity, so growth does not wait for new hires.

Keep the customers you have

VIPs recognised on arrival, poor ratings answered the same day and dormant customers brought back before they close the account.

Give every manager a number to grow

Revenue-bearing services, conversions and cost to serve per branch, so managers run a business, not a building.

Every visit is a transaction, an interest or a lead. Start counting them.

FAQ

Questions enterprise buyers ask first

The service operating platform for banks, hospitals, government offices and other service networks: branch CRM, appointment scheduling, QR and token management and AI-first branch intelligence. Customers check in by QR, mobile, kiosk or appointment; counters serve from a managed queue; managers watch every branch, clinic or office live; and agents (alerts, Report Copilot, forecasts) turn the data into action that people approve.

Find the profit hiding in your branch network.

A 30-minute walkthrough on your own locations: where service and revenue slip away today, and what a one-location pilot would prove in a month.