Solutions
The outcomes banks buy DeepQ for. Measured, not promised.
Turn every branch into a profit centre, cut the long tail of waits, measure people fairly and get the management pack drafted before the meeting. Each solution starts with a signed baseline and is judged on the numbers.
Solution 1 of 4
Branch as a profit centre
“What does each branch earn, not just cost?”
Product leads captured per quarter
▲ 38% higher
- Interest logged at the counter
- Leads routed to relationship managers
- Revenue view per branch
Illustrative targets for a hypothetical bank, agreed against a signed baseline.
Scheduling & appointments
Customers book the time. Branches get the capacity right.
Appointments and walk-ins run in one queue. Customers pick a slot on the channel they prefer, get reminded, check in with a QR code and are served on time, while the branch sees tomorrow's load and opens counters before the rush.
The customer picks the slot; the branch gets a plannable day.What the branch sees
Every booking lands in the same queue as the walk-ins, on the right counter, with the reminder, the check-in and the wait all measured against the slot that was promised.
Customer app
Account opening
Tomorrow · Gulshan
Confirm 11:30
Booked tomorrow
37
No-shows released
2
Avg wait with booking
—
Simulation with illustrative bookings.
The commercial loop
Where the money in a branch visit actually leaks out.
A customer says they are thinking about a home loan, the officer nods, and the conversation dies at the counter. This is the chain that stops that happening, end to end, with nobody having to open a second system.
- 01
A visit starts
A token is issued from the app, the kiosk, WhatsApp or the counter, against a named service.
token A-104 · account opening
- 02
Interest is captured
While serving, the officer logs what the customer actually asked about. One tap, no separate form.
interest: home loan
- 03
A lead is created
The branch, the employee, the customer and a due date are attached automatically.
owner: RM · due in 2 days
- 04
Follow-up happens
An appointment or a call-back, booked back into the same queue so nothing falls between teams.
appointment · Tue 10:30
- 05
The outcome is written back
Won or lost, with the value recorded against the branch that created it.
outcome + value → scorecard
One customer record·one audit trail·one branch league table at the end of the month
What banks come to DeepQ for
Ten outcomes. One platform.
Pick the one on your agenda this quarter. Each is delivered by modules and agents that already share one customer record, one queue and one audit trail.
Branch as a profit centre, not a cost centre
Every visit is a transaction, an interest or a lead. Start counting them.
Transaction amounts captured at completion, product interest turned into leads, appointments that convert and staff output per counter. Each branch, clinic or office gets its own scorecard, so it is judged on what it earns or delivers, and every manager has a number to grow.
- Transaction amount per token and service
- Leads, appointments and conversions per site
- Branch league table and top-performer views
- Service mix and revenue-bearing services
Pick the outcome on your agenda this quarter.
We will agree the baseline, run a one-location pilot and report the difference, measured, not claimed.