What is your network leaving on the table?

Two levers. Capacity: sites × counter staff × hours × working days gives your counter hours, and the capacity assumption is the share recovered through better routing, fewer idle counters and staffing to the forecast, valued at your cost per staff hour. Revenue: sites × daily visitors × working days gives your visits; the capture and conversion assumptions turn those into leads and sales, valued at your average sale.

They are conservative planning figures chosen so the estimate is easy to defend, not results from a particular customer. Change them to what your own team believes. A pilot replaces every assumption with a figure measured against a baseline you sign off.

No. It shows the gross value of the two levers. DeepQ is licensed per site, so once you have a quote, the per-site figure the calculator shows can be compared with the per-site licence directly.

Anything harder to value and easier to argue about: customers kept because a poor rating was followed up, reports no longer compiled by hand, and fewer complaints. They are real, and left out so the number stays conservative.